FAQ
Explore answers to our most frequently asked questions. For additional assistance, please contact us via WhatsApp at +62 812 7489 4843
What time is check-in and check-out?
Check-in starts at 3:00 PM, and check-out is at 12:00 PM. We kindly ask guests to follow these times to allow our team to prepare each apartment to the highest standard. If you require an early check-in or late check-out, please contact us in advance. We will do our best to accommodate your request, subject to availability.
Is Wi-Fi available in the apartment?
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How far is Lumora from Batam main attractions?
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Is parking available for guests?
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Can I stay for an extended period?
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Your perfect Batam getaway awaits
Whether you're visiting for business or leisure, Lumora offers everything you need for a memorable stay